The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was excellent, with a great variety of options, and I especially loved the coffee machines that crafted a perfect latte.” view full review
Super Comfortable Beds
“I had a wonderful night's sleep thanks to the incredibly comfortable bed and clean bedding that made the room feel like a cozy retreat.” view full review
Spotless Rooms
“The cleanliness of the room was impressive, and the en-suite bathroom added an extra touch of convenience to my stay.” view full review
Thoughtful Accessibility
“The hotel provided excellent facilities for all guests, making it easy for everyone to enjoy their stay comfortably.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
469-475 The Highway,
London,
United Kingdom,
E1W 3HN,
Greater London
Map view
street view
469-475 The Highway,
London,
United Kingdom,
E1W 3HN,
Greater London
City landmarks
Castle
Tower of London
2.3
km
Harbour
Tower Bridge
2.3
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
5.3
km
Market
Borough Market
3.3
km
Museum
The British Museum
5.9
km
Garden
Buckingham Palace
6.9
km
Limehouse
1.3
km
Park
Sky Garden
2.8
km
Museum
Museum of London Docklands
1.8
km
Mosque
Brick Lane
2.3
km
Square
Trafalgar Square
5.9
km
Gallery
Tate Modern
3.9
km
Elizabeth Tower - Houses of Parliament
Big Ben
5.7
km
Bridge
London Bridge
3.1
km
Museum
National Gallery
5.9
km
32 London Bridge St
The View from The Shard
3.1
km
The Shard 32 London Bridge Street
The Shard
3.1
km
Market
Old Spitalfields Market
2.4
km
Monument
Monument to the Great Fire of London
2.9
km
50 St. Katharines Way St Katherine's & Wapping
St Katharine Docks
2.5
km
Church
Westminster Abbey
5.9
km
Museum
HMS Belfast
2.7
km
Church
St Anne's Limehouse
930 m
St. Georges Town Hall 236 Cable Street
Cable Street Mural
1.2
km
Church
St Paul's Cathedral
3.8
km
Half Moon Theatre
640 m
Museum
Brunel Museum
2.4
km
Museum
Ragged School Museum
1.1
km
Canary Wharf
One Canada Square
2.1
km
Event hall
Printworks London
2.9
km
Nearby
Limehouse DLR
560 m
Restaurants
Wonderbunz.Ltd
150 m
Unit 21A 22B Heckford Street Business Centre Heckford Street
Docklands Fish Bar
410 m
506 Commercial Road Limehouse
Hung Tou
540 m
538 Commercial Road
Franks Cafe
600 m
641 Commercial Road
Yun Hai Restaurant
2.6
km
3 Gwent Court Rotherhithe Street
Mario's Pizza
1.1
km
133 Salmon Lane
Kar Woo
1.2
km
56 Ben Jonson Road
Cake and Custard Factory
1.1
km
343 Commercial Road Stepney Green
The Fish & Chicken Shop
1.0
km
139 Watney Street
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient location for exploring London
Friendly and approachable staff
Subpar dining experience
Industrial surroundings
7.0/10
Very good
Rooms
6.9
Location
7.4
Service
8.0
Dining
6.5
Guest reviews
7.0/10
based on 18 reviews
4/5
based on 1172 reviews
7.8
7.8/10 based on 6266 reviews
#475 of 1,167 hotels in London based on Tripadvisor
Tim
United Kingdom,
April
2024
5.0/10
The hotel was not up to my expectations. The rooms felt dated and not clean, especially with the suspicion that the bed sheets were unchanged. The lack of a bath made it challenging for me as I have a baby. The premium rates did not match the mediocre breakfast offered.
Rooms
5.0
The rooms were dated and didn't feel clean. The absence of a bath was inconvenient, especially with young children. The premium rates didn't match the quality of the rooms and breakfast.
Service
5.0
The service was very disappointing. Despite asking for help, it was met with rudeness and unhelpfulness. Not what I expected at premium rates.
Location
6.0
The location was convenient, being close to Limehouse Station and major bus routes. However, the surrounding area was overcrowded and noisy, particularly during peak times.
Dining
5.0
The dining experience was subpar. Breakfast was repetitive and limited, not catering well to dietary preferences.
Facilities
5.0
Limited facilities for the price paid. Did not match the premium rates charged.
Raymond
United Kingdom,
March
2024
7.6/10
The hotel is situated in the charming east end of London, not far from London City Airport, offering a cozy and comfortable stay with friendly service.
Rooms
7.0
The room was clean and functional, but it can get hot as there is no cool air or fan.
Service
8.0
The service was nice and efficient, with staff willing to go out of their way to assist guests.
Location
9.0
The hotel is in a great location in a lively area with friendly locals, excellent access to public transportation, and proximity to iconic landmarks like the Tower of London.
Dining
7.0
The dining options, though basic, catered well to vegans and were satisfying, considering the good connection to the city.
Facilities
7.0
The hotel offers standard facilities suitable for a comfortable stay.
George
United Kingdom,
March
2024
7.0/10
The hotel had a fantastic location close to key transportation hubs, making it convenient for exploring London. Although the dining experience left something to be desired with subpar food quality, the service was exceptional with friendly and approachable staff. The rooms were comfortable but could use some revitalization, and despite being close to industrial surroundings, the value for money was reasonable.
Rooms
7.0
My room was a great size and very comfortable, albeit a bit tired.
Service
9.0
The staff was super nice and well trained to meet our expectations.
Location
8.0
The hotel's proximity to key transportation stations was convenient for our city explorations, despite being a bit out of the way.
Dining
5.0
The dining options were very basic, with disappointing food quality.
Facilities
7.0
The hotel offered the necessary amenities for a comfortable stay.
Convenient location for exploring London
Subpar dining experience
George
United Kingdom,
March
2024
7.6/10
The hotel offers spacious rooms with everything needed for a short stay, but there were minor issues with the lighting that could use some improvement. The service was exceptional, with staff going above and beyond to assist guests. The location had its ups and downs, being near noisy construction but convenient for transportation and local attractions. The dining experience varied from average to excellent, with some room for improvement. Overall, a decent stay with good value for money.
Rooms
7.0
The room provided everything necessary for a short stay, although the lighting issue was a bit bothersome.
Service
9.0
The staff at the hotel were polite, friendly, and very attentive to guest needs.
Location
6.0
The hotel's location had its ups and downs, being close to transportation options and local attractions, but impacted by nearby construction noise.
Dining
8.0
The dining options ranged from average to excellent, with some areas needing enhancement.
Facilities
8.0
The hotel's facilities were well-maintained and offered a pleasant experience for guests.
Calvin
United States,
March
2024
8.0/10
The hotel was light and airy with good breakfast but lacking in child-friendly sofa safety. The rooms had tea and coffee making facilities for early risers but could be more inviting. The service was excellent, with helpful staff available throughout the day. The location was convenient with good access to transport options. The dining experience offered a decent selection but could improve in replenishing items during off-peak hours.
Rooms
7.0
The rooms were well appointed with tea and coffee making facilities for that early morning cuppa, but the pull-out sofa for children had sharp metal hinges that were not covered.
Service
9.0
The staff was really helpful no matter the time of the day, with Delroy and Emma being particularly nice and helpful. They were attentive in both the reception and the restaurant.
Location
8.0
The hotel is conveniently located not far from the train station that takes you directly to Tower Bridge and close to the DLR station with frequent trains to the City and City Airport. However, the surroundings can feel a bit desolate, which might be intimidating.
Dining
7.0
The dining experience was enjoyable with a variety of options, but some items often ran out and took time to be replenished during so-called off-peak hours.
Facilities
9.0
The hotel offers dry cleaning, housekeeping, laundry services, and a welcome drink for guests.
Reginald
United Kingdom,
January
2024
7.2/10
The hotel has a lovely fresh smell and offers crisp, clean bedding and towels in the rooms, despite some stains on the carpet and the aged fold-out bed. The attentive and helpful service staff make up for any shortcomings, ensuring a quieter and more pleasant stay. The location is convenient for the Tower of London and transportation, although slightly noisy. The dining options are good overall, with a slightly limited hot buffet. However, the lack of onsite dining other than vending machines or takeaways could be an inconvenience.
Rooms
7.0
The rooms had a lovely fresh smell and provided clean bedding and towels. Despite some stains on the carpet and an old fold-out bed, the overall stay was comfortable.
Service
8.0
The service staff were all very friendly and attentive, improving the overall stay experience. However, some staff members seemed disinterested in their tasks.
Location
7.0
The hotel's location is convenient, especially for access to the Tower of London and transportation. Although slightly noisy and industrial, it is bearable.
Dining
6.0
While the dining options were decent, with a good choice from cereal to hot dishes, the lack of onsite dining beyond vending machines or takeaways may be limiting.
Facilities
8.0
The facilities offered, including dry cleaning, housekeeping, and laundry services, help enhance the overall guest experience.
Fresh Bedding
Stains on Carpet
Arthur
United Kingdom,
January
2024
7.4/10
The hotel offers clean and comfortable rooms, with super friendly staff, and a great location near London transportation options. However, the dining experience has its flaws. Overall, it's a good choice for the price.
Rooms
7.0
The rooms were clean, tidy, and provided all we needed, although they could benefit from some modernization. They were a decent size.
Service
9.0
The service was super friendly and helpful, with staff washing plates at night and promptly addressing our requests.
Location
8.0
The location was ideal for accessing London via overground and tube stations, and the included breakfast added to the overall package's value.
Dining
7.0
The dining experience was good, considering the current situation, but waiting in a long queue due to the coffee machine setup was a downside.
Facilities
6.0
Facilities were adequate, with some areas that could be improved for a better overall guest experience.
Great location
Dining queues
Mark
United Kingdom,
December
2023
8.2/10
The hotel offered clean and silent rooms with friendly staff and a great breakfast. However, there were some issues with room allocation and charges during check-out. The location was convenient for accessing public transportation with easy reach to the city center, although lacking butter options. The dining experience was described as lovely and convenient but with limited menu choices. Overall, a pleasant stay with a few minor hiccups.
Rooms
8.0
The rooms were clean and silent.
Service
9.0
The staff were extremely friendly, making me feel welcome.
Location
9.0
The location was great, near public transportation with easy access to the center.
Dining
7.0
The dining was lovely and convenient.
Facilities
8.0
Amenities were provided as expected.
Michael
United States,
November
2023
7.8/10
My stay at the hotel was overall pleasant. The rooms were good, clean, quiet, and comfortable, although a bit cold at times. They were spacious and very clean, which was nice, even though not very large, it wasn't a big problem for me. The service was professional, kind, and diligent, making me feel well taken care of throughout my stay. The location was convenient with easy access to central London by public transport, although it wasn't the greatest location overall. The dining experience was great, with clean and well-maintained facilities, even though there were some overcrowding issues at times with limited options available.
Rooms
8.0
The rooms were good, clean, quiet, and comfortable. They were spacious and very clean.
Service
9.0
The service was professional, kind, and diligent.
Location
7.0
The location was good, with easy access to central London by public transport. It was in a nice area very close to the DLR station.
Dining
7.0
The dining was great, with clean and well looked after facilities. However, there were some overcrowding issues at times with limited options available.
Facilities
The facilities were ample and well-maintained.
John
United Kingdom,
October
2023
6.6/10
The hotel location is convenient for my purposes, but noise from traffic was an issue at night. The service was excellent, with friendly and efficient staff. The dining options were mediocre, mainly carbohydrates with limited vegetarian choices. Rooms were cramped for three people, and only two restaurants close by.
Rooms
6.0
The room at the back of the hotel was cramped for three people and noisy due to traffic. Be aware of limited dining options in the vicinity.
Service
8.0
The service was very helpful and the staff friendly and accommodating despite the traffic noise outside.
Location
7.0
The location was ideal for my purposes, near shops and walking distance to The Troxy.
Dining
5.0
The dining experience was not great with a poor selection of hot food for vegetarians and mainly carbohydrates.
Facilities
7.0
The facilities were clean and convenient for my needs.
Convenient Location
Limited Dining Options
John
United States,
September
2023
7.6/10
The hotel is conveniently located near major bus routes on Commercial Rd, making it functional for various travel needs. The rooms, despite being close to a busy road, are surprisingly clean and bright. The service, particularly suited for families with children, was exceptional, providing ample space for clothes and luggage and being very polite and accommodating. The dining experience may be simple but satisfactory, offering a selection of essential breakfast items. The location, although in a somewhat grim neighborhood, is made up for by the friendly and helpful staff who go above and beyond to assist guests.
Rooms
8.0
The rooms, despite their proximity to a busy road, were very clean and bright.
Service
9.0
The staff were extremely polite and accommodating, especially for families, providing great service for mobility needs and always wearing a smile.
Location
7.0
The hotel's location may not be in the most appealing neighborhood, but it is functional and well-served by public transportation, including the DLR station for easy access to central London.
Dining
7.0
The dining options, while not extravagant, provided all the essential breakfast items needed. Nothing fancy but suitable.
Facilities
7.0
The hotel offers a child-friendly atmosphere and basic facilities for a comfortable stay.
Amy
United States,
August
2023
8.2/10
The hotel's in a great location near public transport, with clean and comfy rooms, friendly staff, and a fantastic breakfast. However, dining options were a bit limited. Overall, it's a great value for money.
Rooms
8.0
The room was basic but clean and comfy with everything we needed.
Service
9.0
The staff was friendly, smiley, and welcoming throughout our stay.
Location
9.0
The hotel is in a convenient location on the DLR, making it easy to access various locations in London.
Dining
7.0
The breakfast was lovely with plenty of choice, but the variety was a bit limited.
Facilities
8.0
The hotel had great facilities including a secure luggage hold at reception.
Friendly staff
Limited dining variety
William
United States,
August
2023
5.8/10
My stay at the hotel was pretty good overall. The rooms were decent with the convenience of having an iron and ironing board. However, they could use some updating in terms of decoration and furniture. The service was satisfactory but could be more attentive at times. The location wasn't the best, but it had decent access to public transportation. The dining experience was a bit of a letdown with limited breakfast options. The facilities were adequate but could use some improvements.
Rooms
7.0
The rooms were okay, but the furniture felt a bit dated.
Service
6.0
The service was decent, but there were some lapses in attention to detail.
Location
5.0
The location was mediocre, with average access to public transportation.
Dining
5.0
The dining experience fell short with limited breakfast choices.
Facilities
6.0
The facilities were average and could use some enhancements.
Duncan
United Kingdom,
July
2023
7.8/10
My stay at the nearby Holiday Inn was pleasant overall. The rooms were clean, quiet, and a decent size, but a bit snug for three guests with the sofa bed always open. The breakfast was good with a big selection, adding to the positive experience. The staff was outstandingly friendly and considerate, making my stay very welcoming. The location was convenient with easy access to transportation, but lacking in nearby dining options. The dining experience was decent with plenty to choose from, although there were occasional disruptions. The facilities provided were satisfactory and added to the comfort of my stay.
Rooms
8.0
The rooms were clean, quiet, and a decent size.
Service
9.0
The staff was outstandingly friendly and considerate.
Location
7.0
The location was convenient with easy access to transportation, but lacking in nearby dining options.
Dining
7.0
The dining experience was decent with plenty to choose from, although there were occasional disruptions.
Facilities
The facilities provided were satisfactory and added to the comfort of my stay.
Ronnie
United Kingdom,
June
2023
6.8/10
Upon arrival, the room was quite cold, so I had to keep the heating on all night to warm it up. The check-out process took a bit longer due to a system error. The room itself was too warm, making it uncomfortable to sleep, which was a downside.
Rooms
5.0
The room was initially cold when I arrived, but eventually warmed up with the heating on. It was below average in terms of comfort for sleeping.
Service
7.0
The staff were understanding and polite, especially dealing with breakfast complaints. They were accommodating when I had special dietary requests.
Location
8.0
The hotel's location was great, just a short walk from the subway station and with easy access to central London. However, it could use some refurbishing. A walk to the DLR and a local Sainsbury's was convenient. It was a plus that major bus routes to central London were nearby.
Dining
8.0
The dining experience was good overall with a variety of options available. However, sometimes items ran out during off-peak times before being replenished, and the price was very competitive.
Facilities
6.0
The hotel offered standard facilities, nothing exceptional but satisfactory for a comfortable stay.